Privacy Policy
Your privacy matters to us. This comprehensive policy explains how MindZelrix collects, protects, and manages your personal information when you use our automated financial dashboard services.
Information We Collect
At MindZelrix, we collect various types of information to provide you with our automated financial dashboard services effectively. The information we gather falls into several categories, each serving specific purposes for service delivery and improvement.
- Account Information: When you create an account, we collect your name, email address, phone number, and business details necessary for service provision.
- Financial Data: To create your automated dashboards, we access financial information you authorize us to retrieve from your connected accounts and systems.
- Usage Analytics: We track how you interact with our platform to improve functionality and user experience across our dashboard tools.
- Communication Records: Customer support interactions and service-related communications are stored to maintain service quality and resolve issues effectively.
- Technical Information: Device details, IP addresses, browser information, and system specifications help us optimize platform performance and security.
- Business Metrics: Performance data from your dashboards helps us understand service effectiveness and identify areas for enhancement.
We only collect information that's directly relevant to providing our financial dashboard services. You have control over what data you share with us, and we're transparent about why each piece of information is necessary for your service experience.
How We Use Your Information
Your information serves multiple important purposes in delivering high-quality automated financial dashboard services. We use collected data responsibly and only for legitimate business purposes that benefit your service experience.
Primary Service Delivery: Your financial data enables us to generate accurate, real-time dashboards that provide meaningful insights into your business performance. This is the core function of our service and requires access to your authorized financial information.
Beyond primary service delivery, we use your information for account management, customer support, service improvements, security monitoring, and compliance with legal requirements. We may also use aggregated, anonymized data to understand industry trends and improve our service offerings, but this never includes personally identifiable information.
- Creating and maintaining personalized financial dashboards tailored to your business needs
- Providing customer support and resolving technical issues you may encounter
- Sending important service updates, security alerts, and account-related communications
- Improving our platform based on user behavior patterns and feedback
- Ensuring platform security and preventing unauthorized access to your data
- Complying with legal obligations and regulatory requirements in the financial services sector
Data Sharing and Third Parties
MindZelrix maintains strict controls over data sharing and only works with trusted partners who meet our security standards. We never sell your personal information to third parties, and any data sharing occurs only when necessary for service delivery or legal compliance.
Our third-party relationships include essential service providers who help us deliver our automated financial dashboard services. These partners are contractually bound to protect your information and use it only for specified purposes related to your service experience.
- Financial Data Processors: Secure services that help us connect to your authorized financial accounts and retrieve dashboard data
- Cloud Infrastructure: Trusted hosting providers that store and process your information using enterprise-grade security measures
- Analytics Partners: Services that help us understand platform performance using anonymized, aggregated data only
- Customer Support Tools: Platforms that enable us to provide efficient customer service while maintaining data privacy
- Security Services: Specialized providers that help us monitor for threats and protect your information from unauthorized access
We may disclose your information when required by law, to protect our rights or safety, or in connection with a business transaction like a merger or acquisition. In such cases, we ensure appropriate protections are in place to safeguard your privacy rights.
Your Privacy Rights
You have significant control over your personal information and how we use it. We respect your privacy rights and provide clear mechanisms for exercising these rights in relation to your automated financial dashboard services.
These rights include accessing your data, correcting inaccuracies, requesting deletion, limiting processing, and receiving portable copies of your information. We're committed to responding to your requests promptly and thoroughly.
- Access Rights: Request a complete copy of the personal information we maintain about you and your account
- Correction Rights: Update or correct any inaccurate or incomplete information in your profile or dashboard settings
- Deletion Rights: Request removal of your personal information, subject to legal and contractual obligations
- Portability Rights: Receive your data in a structured, machine-readable format for transfer to other services
- Limitation Rights: Restrict how we process your information in certain circumstances while maintaining service functionality
- Objection Rights: Object to specific uses of your information, particularly for marketing or analytics purposes
To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll verify your identity and process your request within the timeframes required by applicable privacy laws.
Data Security and Protection
Security is fundamental to our automated financial dashboard services. We implement comprehensive technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Our security measures include enterprise-grade encryption, multi-factor authentication, regular security audits, and continuous monitoring for potential threats. We follow industry best practices and maintain compliance with relevant security standards for financial services.
We regularly update our security protocols to address emerging threats and maintain the highest levels of protection for your financial data. Our team undergoes security training, and we conduct regular assessments to ensure our protections remain effective.
- End-to-end encryption for data transmission and storage of sensitive financial information
- Multi-layered authentication systems to prevent unauthorized account access
- Regular penetration testing and vulnerability assessments by independent security experts
- Secure data centers with physical access controls and environmental monitoring
- Employee background checks and ongoing security awareness training programs
- Incident response procedures to quickly address any potential security concerns
While we implement robust security measures, we also encourage you to take steps to protect your account, including using strong passwords, enabling two-factor authentication, and monitoring your dashboard access regularly.
Data Retention and Deletion
We retain your information only as long as necessary to provide our automated financial dashboard services and meet legal obligations. Our retention periods vary based on the type of information and its purpose in delivering your services.
Account information and financial data are typically retained throughout your active service period and for a reasonable time afterward to address potential issues or comply with regulatory requirements. We automatically delete information that's no longer needed for these purposes.
- Active Account Data: Maintained throughout your service period to ensure dashboard functionality and historical reporting
- Transaction Records: Retained for seven years to comply with financial recordkeeping requirements and audit needs
- Support Communications: Kept for three years to maintain service quality and resolve recurring issues
- Analytics Data: Anonymized usage patterns retained indefinitely for service improvement purposes
- Security Logs: Maintained for two years to support ongoing security monitoring and incident investigation
- Marketing Communications: Removed immediately upon unsubscribe request or account closure
When you close your account, we begin the deletion process for personal information not required for legal compliance. You can request expedited deletion of specific information types, and we'll honor these requests where legally permissible.
International Data Transfers
MindZelrix operates primarily within the United States, but some of our service providers and infrastructure may be located internationally. When we transfer your information across borders, we ensure appropriate protections are in place to maintain your privacy rights.
All international data transfers comply with applicable privacy laws and include contractual protections that ensure your information receives the same level of protection regardless of its location. We work only with providers who meet strict privacy and security standards.
Our primary data processing occurs within secure facilities in the United States, with backup systems and disaster recovery infrastructure that may involve international locations. These arrangements prioritize data security and service continuity while respecting your privacy rights.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through your dashboard, email, or other appropriate communication methods.
Minor updates that don't affect your rights or how we handle your information may be made without individual notification, but we'll always post the updated policy on our website with a new effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
- Material changes will be communicated at least 30 days before taking effect
- You'll have the opportunity to review changes and adjust your privacy preferences
- Continued use of our services after changes take effect constitutes acceptance of the updated policy
- You may close your account if you disagree with policy changes
Privacy Questions and Contact Information
Have questions about this privacy policy or how we handle your information? We're here to help you understand your privacy rights and how we protect your data.
Contact our privacy team for assistance with data requests, privacy concerns, or general questions about our practices.
[email protected]MindZelrix Privacy Team
5775 W 29th St
Greeley, CO 80634
United States
Phone: +1 (208) 765-0674